In 2014, I attended the St. Louis University’s, the Center for Supply Chain Management, Product Safety Management Course Final Workshop and Graduation. For the class final workshop, I assigned a challenging CPSC problem: how to improve recall effectiveness. During the class presentations, one student proposed an idea to target grassroots, community-based volunteer organizations and provide those groups with information and activities that would help them help us improve recall effectiveness.
We thought this was a fantastic idea and, for the past two years, we have worked externally with community organizations and other government agencies, and internally at the CPSC to figure out the best path forward to implement such a program. Also, our Office of Communications’ community outreach resources team recently completed an Ohio Pilot Project. The Ohio project identified ways to work with local community service organizations as a way to micro-target many of our stakeholders in a new and more effective way, thereby increasing public awareness of the CPSC and critical consumer product safety information.
Yesterday, as part of the CPSC’s Mid-Year adjustments to the FY 2016 Operational Plan, Commissioner Buerkle and I proposed a joint amendment that passed unanimously that will create the first such program building on the idea that came to us in St. Louis and on what we learned in the Ohio project. The amendment provides funding for the Youth Incentive Program as a pilot project to work with a community-based, youth organization to create an incentive-based program to teach members about the CPSC and to help improve recall effectiveness.
Thank you to St. Louis University, the Center for Supply Chain Management and the Product Safety Management Course, for providing this idea which we believe will effectuate real change to improve consumer product safety. We look forward to seeing the results of this important work!